QUALITY ASSURANCE
Methods for Quality Checks and Continual Assignment
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Site visits – these are weekly visits by the Operations Team. Documents are sent to clients as evidence of visits conducted.
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Service Quality Checks – randomly conducted to ensure equipment and system are functioning.
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Site Audits – conducted within a month when contract is awarded. This is to ensure operational readiness, security and safety of the site.
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Weekly/Monthly Meetings with the clients – to ensure the status of the services provided.